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Line type and installation

What type of line do i need?


Single Analogue

A standard line that is primarily used for making voice calls,
connecting to fax machines and to receive broadband.

Multi Line Analogue
Having an additional line allows you to receive a call. Should a call come
through to an engaged line, the call will simply be passed to the next
available line using the same number.

ISDN2e

A single high-quality digital line that has two 64k channels, each used as a separate line for voice, data, video or fax. You can add further ISDN2e circuits to your installation, increasing the number of simultaneous connections and/or available data bandwidth.

ISDN lines allow you to have separate phone numbers allocated to your users either via devices connected directly to the circuit or through a PBX phone system.

ISDN30

Used by larger organizations, ISDN30 lines support between 8 and 30 digital channels and provide all of the features of ISDN2e.

New business phone line installation process

With Forest Communications you can order new line installations for your business.  By working in close partnership with Openreach you can be assured that all business land line orders placed with Forest are treated in the same manner as BT Retail, including identical lead times and quality of service. 

Furthermore Forest installation prices are cheaper than BT and our dedicated Installations team is on hand to manage the process from point of order, keeping you regularly informed through out every stage of the installation.

Forest has direct access to the BT Openreach network which allows us to determine the cause of problems instantly; however where an actual fault exists, we are able to offer an identical level of support to BT, so long as your business telephone line is on the BT Openreach network.

View the Landline Services Overview


TOPˆ

08*** Numbers

Non geographical and free telephone numbers consists of 0800 Free phone, 0808 Free phone, 0845 Local, 0844 Local, 0870 National and 0871 National.

Allowing your organisation to enhance the service offered to your customers as well as acting as a sales and marketing tool.